Online booking in its simplest form is a process whereby a client requests a reservation of service space and service time through the internet.
Service time can be broken down into year, month, day, hour, minute and second. Service space often refers to the room, chair, tanning bed or person who will be performing the service.
A salon, for example, may have several employees or rent space to licensed professionals, and each room or person will represent a percentage of the total service space within that business.
Online booking comes into play when the client is provided with a form which they can use to submit information to that business. The submitted information will include their identity, the service, the service space and the service time.
These four variables represent the WHO WHAT WHERE and WHEN of online booking.
Follow this link to read a full explanation of online booking and where this system fits within that description.
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